Terms and Conditions

2.1. "Website"

Refers to the official website operated by Gabon Connect SARLU, accessible at https://gabonconnect.com, including all its pages, subdomains, services, web or mobile applications, and all associated features.

2.2. "Publisher" or "Company"

Refers to the company Gabon Connect SARLU, responsible for the publishing, maintenance and technical management of the website, as well as the processing of collected personal data.

2.3. "User"

Refers to any natural or legal person who accesses the website, consults it, interacts with its content, or uses any of its digital services, whether free or paid. This includes visitors, clients, institutional partners, developers, service providers and any entity using the connected platforms of Gabon Connect Technology SARLU.

2.4. "Services"

Refers to all tools, features and digital solutions offered via the website, including:

• information and online assistance portals
• contact and registration forms
• user spaces
• interconnected platforms (employment, education, mobility, connectivity, health, etc.)
• as well as any innovative or evolving service operated by Gabon Connect SARLU

2.5. "Content"

Refers to all elements published or made available on the website: texts, images, sounds, videos, graphics, downloadable documents, databases, source codes, interfaces and any other element protected by copyright or trademark law.

2.6. "Personal Data"

Refers to any information that directly or indirectly identifies a natural person (name, surname, email, phone, IP address, etc.), within the meaning of Gabonese Law No. 001/2011 on the protection of personal data and the General Data Protection Regulation (GDPR – EU 2016/679).

2.7. "User Account"

Refers to the personal space accessible via authentication (username, password, or secure method) allowing the user to access reserved or personalized services.

2.8. "Partner"

Refers to any public or private entity, local or international, collaborating with Gabon Connect SARLU in the development, operation or integration of digital services.

2.9. "User Content"

Refers to any text, image, file, data, or contribution published, transmitted or shared by a user on the website or its associated platforms (form, profile, message, comment, etc.). The user remains solely responsible for the content they distribute.

2.10. "Force Majeure"

Refers to any unforeseeable, irresistible and external event beyond the control of Gabon Connect SARLU, making impossible or partially impossible the performance of its obligations (natural disasters, network failures, cyberattacks, social conflicts, administrative decisions, etc.).

3.1. Acceptance of Conditions

Access to the website https://gabonconnect.com, its consultation or the use of any of its services constitutes full, complete and unconditional acceptance of these Terms and Conditions of Use (T&C). This acceptance is deemed to have the same legal value as a written agreement between the User and Gabon Connect SARLU.

By validating any form, browsing the website or accessing a service, the User acknowledges having read, understood and accepted these T&C in their entirety. They undertake to comply with their content, as well as all applicable laws and regulations in the Gabonese Republic, within the Economic and Monetary Community of Central Africa (CEMAC), and internationally.

3.2. Contractual Nature and Enforceability

These T&C constitute an electronic contract between Gabon Connect Technology SARLU (the Publisher) and the User. They legally govern the relationship between the two parties throughout the entire duration of use of the website, whether occasional or regular.

Any use not in compliance with these T&C is considered unlawful and may result in the immediate suspension or termination of access to the website, without notice or compensation, without prejudice to any civil or criminal proceedings.

3.3. Modification of Conditions

Gabon Connect SARLU reserves the right to modify, correct, supplement or update these T&C at any time, without prior notice, in order to:

• comply with legislative or regulatory changes (ANINF, CNPD, OHADA, GDPR, etc.)
• integrate new features or digital services
• adapt the terms of use to technological, security or strategic developments of the company
• strengthen transparency and user protection

Each new version of the T&C takes effect upon its online publication and replaces any previous version. The User is invited to regularly consult this page to be aware of any updates.

3.4. Acceptance of Modifications

Continued use of the website or its services after modification of the T&C constitutes tacit and irrevocable acceptance of the updated version. In case of disagreement with the new provisions, the User must immediately cease all use of the website.

3.5. Reference Version

In case of divergence in interpretation between different language versions of the T&C, the French version shall prevail. It constitutes the legal basis enforceable against all users, partners and service providers.

4.1. Access Principle

The website https://gabonconnect.com is freely accessible to any user with an Internet connection and compatible equipment (computer, smartphone, tablet or any other connected device).

Access to the website and its features is free of charge, with the exception of costs related to Internet connection, subscription or computer equipment, which remain the responsibility of the User.

Access to certain areas or services (registration form, user account, dashboard, sector-specific digital services, etc.) may however require the prior creation of a personal account or secure authentication.

4.2. Availability and Maintenance

Gabon Connect SARLU strives to ensure the continuous availability of the website and the quality of access to its services.

However, the User acknowledges that access may be interrupted or limited, particularly in case of:

• scheduled or emergency technical maintenance
• update, evolution or deployment of a new version
• failure of the Internet network, an access provider or a host
• computer attack, security event or force majeure within the meaning of Article 2.10

These interruptions do not give rise to any compensation or liability on the part of Gabon Connect SARLU.

The Publisher reserves the right to suspend or temporarily close access to the website, without notice, for any security, improvement or regulatory compliance operation.

4.3. Security and Access Integrity

Access to the website is carried out under the sole responsibility of the User.

The User undertakes to use protected equipment and to implement all necessary measures to secure their browsing (strong passwords, software updates, antivirus, etc.).

Gabon Connect SARLU implements security protocols in compliance with international standards (HTTPS, SSL/TLS, multi-factor authentication, encrypted communications) to protect the confidentiality and integrity of transmitted data.

Any attempt at fraudulent access, intrusion or system hijacking will result in prosecution in accordance with the Gabonese Penal Code and international conventions on cybercrime.

4.4. User Account Creation and Management

Certain online services offered by Gabon Connect (professional portals, mobile applications, dashboards, interconnected platforms, etc.) require the creation of an individual user account.

During registration, the User undertakes to:

• provide accurate, up-to-date and complete information
• not impersonate a third party or use false information
• maintain the confidentiality of their credentials and passwords
• immediately inform Gabon Connect SARLU of any unauthorized use or compromise of their account

The company reserves the right to suspend or delete a user account in case of non-compliance with these T&C, fraud, attempted intrusion, or prolonged inactivity exceeding twelve (12) months.

4.5. Geographic Limitation and Service Evolution

The services offered on the website are primarily intended for users located in Gabon and the CEMAC zone, but may be accessible from other territories.

The Publisher reserves the right to adapt or restrict access to certain content or services based on geographic location, local legal requirements, or the regional deployment strategy of Gabon Connect SARLU.

Similarly, the company may, at any time and without notice, add, modify or remove any service, feature or content from the website, without this giving rise to compensation for the User.

5.1. General Behavior

The User undertakes to use the website https://gabonconnect.com and its associated services in a responsible, legal and respectful manner of the rights of Gabon Connect SARLU, its partners, and other users.

In this regard, they are prohibited from:

• violating the laws and regulations in force in the Gabonese Republic, in the CEMAC zone, or in their country of residence
• using the website for illegal, unauthorized commercial, fraudulent purposes or purposes contrary to public order and morality
• altering, blocking, disrupting or harming the proper functioning of the website, its servers, or its information systems
• introducing malicious programs, viruses, spyware, automated scripts or any other code likely to compromise the security or stability of the website
• attempting to access without authorization protected areas, databases or information
• collecting, extracting or reproducing all or part of the website content without prior written authorization from Gabon Connect SARLU
• publishing, transmitting or disseminating false, defamatory, discriminatory, hateful, obscene, racist, threatening information or information that violates human dignity
• impersonating a third party, a company representative, an employee or a partner

Any behavior contrary to these provisions exposes the user to immediate suspension of their access and possible legal proceedings, in accordance with the Gabonese Penal Code, international conventions on cybercrime and OHADA community texts.

5.2. Use of Accounts and Credentials

The User is responsible for the confidentiality and security of their credentials (username, password, API keys, etc.).

They undertake to:

• keep their credentials strictly personal and never share them
• use complex passwords and renew them regularly
• immediately inform Gabon Connect SARLU in case of loss, theft or fraudulent use of their access

Any operation performed from the user's account is deemed to have been performed by them, unless proven otherwise.

In case of compromise, Gabon Connect SARLU reserves the right to deactivate the account, temporarily block access and investigate the origin of the incident.

5.3. User Content and Contributions

When a user publishes, transmits or shares content via the website (form, message, profile, application, file, comment, etc.), they guarantee that:

• the transmitted content is accurate, lawful and compliant with applicable regulations
• they have the necessary rights to distribute it
• this content does not violate any intellectual property right, trademark, trade secret or personal data of third parties
• they do not introduce any element likely to alter the security, integrity or reputation of the website and its services

By transmitting content via the website, the user grants Gabon Connect SARLU a non-exclusive, free, worldwide and temporary license allowing it to exploit, host, store and process this content in the context of the execution of the requested service.

This license does not grant any ownership rights to the company over the user's personal creations.

5.4. Duty of Vigilance and Loyalty

The User undertakes to immediately report to Gabon Connect SARLU any anomaly, security flaw, impersonation attempt or suspicious activity observed on the website.

Similarly, they refrain from circumventing or weakening the security mechanisms in place (authentication, IP filtering, firewall, bot protection, etc.).

The user must act in good faith, loyalty and transparency in all interactions with the company, whether by form, email or other communication channel.

5.5. User Responsibility

The user is solely responsible for the direct or indirect consequences related to their use of the website.

They indemnify Gabon Connect SARLU against any claim, action or demand from third parties due to non-compliant use of the services.

In case of violation of these T&C, Gabon Connect SARLU may restrict, suspend or terminate access to the website, without notice or compensation, while reserving the right to take any useful legal action.

6.1. User Account Creation

Access to certain features, platforms or secure areas of the website https://gabonconnect.com may require the prior creation of a personal user account.

This account allows the user to access personalized services, manage their information, track their interactions, or use the interconnected digital applications of Gabon Connect SARLU.

When creating their account, the user undertakes to:

• provide accurate, complete and up-to-date information
• not use a false identity, misleading pseudonym or third-party data
• promptly update their personal information in case of change (email address, phone, etc.)

Any erroneous, incomplete or false information may result in temporary or permanent suspension of the account, without notice or compensation.

6.2. Credentials, Security and Confidentiality

When creating the account, the user chooses or receives personal login credentials (username, password, or secure authentication method).

These credentials are strictly personal, confidential and non-transferable.

The user undertakes to:

• never communicate their credentials to a third party, including another user or a supposed representative of Gabon Connect SARLU
• use a strong password, in accordance with security best practices (minimum length, mixed characters, no reuse)
• systematically log out at the end of each session

The user remains solely responsible for all activity carried out from their account, including in case of unauthorized use resulting from their negligence.

In case of loss, theft or suspicion of unauthorized access, the user must immediately inform Gabon Connect SARLU by email at contact@gabonconnect.com or via the form provided for this purpose.

The company will then proceed to temporarily deactivate the account until verification of the holder's identity and reset of access.

6.3. Authentication and Enhanced Security

Gabon Connect SARLU implements authentication protocols in compliance with international cybersecurity standards:

• encrypted connection via HTTPS/SSL protocol
• two-factor authentication (2FA) or OTP (One-Time Password) mechanism
• secure access tokens and automatic expiration of inactive sessions
• monitoring of suspicious connections and logging of access attempts

These measures ensure the protection of personal data and the prevention of intrusions or account hijacking.

Any attempt at fraudulent access, identity falsification or session hijacking constitutes a criminal offense subject to prosecution in accordance with the Gabonese Penal Code, the Malabo Convention on cybersecurity and international directives on computer crime.

6.4. Account Use and Responsibilities

The user account is assigned on an individual and nominative basis.

It may under no circumstances be shared, assigned, lent, or transferred to a third party, whether free of charge or for a fee.

The user undertakes to use their account exclusively within the framework authorized by Gabon Connect SARLU.

Any abusive use or use contrary to these T&C (for example: unauthorized commercial use, data misappropriation, or automated use) will result in immediate termination of the account, without notice or compensation.

Gabon Connect SARLU reserves the right to:

• suspend or deactivate an account in case of suspicious activity, legal non-compliance, or threat to system security
• delete an account that has been inactive for more than twelve (12) months after warning sent to the user
• block access to any user who has violated these T&C or applicable legal provisions

6.5. Account Deletion

The user may request permanent deletion of their account at any time, by email to contact@gabonconnect.com.

This deletion results in the deactivation of all access and the deletion of associated data, in accordance with the Privacy Policy and regulations on the protection of personal data (ANINF / CNPD / GDPR).

However, certain data may be temporarily retained for purposes of proof, regulatory compliance or dispute prevention, within the limits set by law.

7.1. Ownership of Rights

All elements accessible on the website https://gabonconnect.com, including, without limitation, texts, images, illustrations, graphics, logos, videos, soundtracks, interfaces, source codes, databases, software structures, documents, icons and features, constitute the exclusive property of Gabon Connect SARLU, or are subject to a duly granted operating license.

These elements are protected by national and international legislation relating to intellectual property, including the Gabonese Code of Literary and Artistic Property, the Bangui Treaty of OAPI, as well as applicable international conventions (TRIPS Agreements, Berne Convention, WIPO Treaty).

7.2. Trademarks, Logos and Visual Identities

The trademarks, trade names, logos, acronyms, slogans and visual identities appearing on the website are registered and protected in the name of Gabon Connect SARLU.

Any reproduction, use, imitation, alteration, deletion, distribution or republication of these elements without prior written authorization constitutes counterfeiting likely to engage the civil and criminal liability of its author.

The names of digital services developed and operated by the company, such as Wiigo, EduConnect, JobConnect, WiFi-Connect, Admin+, AgriConnect, and any other derived product or brand, are also protected by trademark and commercial law.

7.3. Website Content

All textual, visual, audiovisual and multimedia content published on the website is created or selected by Gabon Connect SARLU.

They may not be used, copied, modified, distributed or reproduced, even partially, without prior written authorization.

Any unlawful reproduction or extraction of databases, in whole or in part, is strictly prohibited under European Directive 96/9/EC and Gabonese legislation on database protection.

Similarly, web scraping, automated content capture, structure reproduction or unauthorized indexing of the website are prohibited.

7.4. Limited Use License

Gabon Connect SARLU grants the user a non-exclusive, personal, non-transferable and revocable license to access and use the website, for strictly personal and non-commercial purposes.

This license does not confer any ownership rights over the website content, its trademarks or its technologies.

Any commercial use, public representation, resale, redistribution, publication or making available to third parties, in any form whatsoever, is prohibited unless expressly authorized by the company.

7.5. User Contributions and Content

If a user submits, publishes or transmits content via the website (form, image, message, file, etc.), they retain their intellectual property rights over said content, but grant Gabon Connect SARLU a non-exclusive, free and temporary operating license to:

• host, reproduce, modify if necessary (e.g., technical adaptation)
• distribute within the framework of the services offered
• integrate into digital media for contractual execution or service improvement purposes

The user guarantees that they hold the necessary rights for the publication of their content and undertakes to hold Gabon Connect SARLU harmless from any liability in case of third-party claims.

7.6. Sanctions and Remedies

Any unauthorized use, in whole or in part, of the website content, its trademarks, codes, architectures, databases or software, constitutes a violation of intellectual property rights.

Gabon Connect SARLU reserves the right to take any legal action before the competent courts, in Gabon or internationally, to stop any infringement of its rights and obtain compensation for damages suffered.

Technical protection and traceability measures (digital fingerprints, metadata, automated monitoring) may be deployed to prevent any unauthorized copying or reproduction.

8.1. Commitment of Gabon Connect SARLU

Gabon Connect SARLU attaches fundamental importance to the protection of privacy and the security of personal data of its users, partners and clients.

In accordance with Gabonese Law No. 001/2011 on the protection of personal data, the General Data Protection Regulation (GDPR – EU 2016/679) and the directives of the National Commission for Data Protection (CNPD), the company undertakes to ensure lawful, fair, transparent and secure processing of all collected personal data.

8.2. Nature of Data Collected

In the context of using the website https://gabonconnect.com and its associated services, Gabon Connect Technology SARLU may collect the following categories of data:

• Identification data: name, surname, position, company, phone number, email address
• Connection and browsing data: IP address, device type, browser, approximate location, connection logs
• Transactional data: registration history, participation in programs or use of digital services
• Data from forms: messages, comments, transmitted files or specific requests

No so-called sensitive data (such as racial origin, political, religious opinions, health status, etc.) is collected, unless required by law or justified by a legitimate objective and framed by the explicit consent of the user.

8.3. Processing Purposes

Collected personal data is used exclusively for:

• enabling access, management and security of user accounts
• providing the digital services offered on the website (portals, forms, applications, newsletters, etc.)
• ensuring institutional, technical or commercial communication related to the activities of Gabon Connect SARLU
• improving services and user experience through anonymized statistical analyses
• complying with legal and regulatory compliance obligations (ANINF, CNPD, OHADA, GDPR)

Data is neither sold nor transferred to third parties for commercial purposes.

8.4. Legal Basis for Processing

The processing of personal data is based on several legal grounds:

• the explicit consent of the user (form, subscription, account creation)
• the execution of a contract or pre-contractual measures (access to a service, assistance, information request)
• compliance with legal obligations imposed by Gabonese or international regulations
• and the legitimate interest of Gabon Connect SARLU to ensure the security of its systems, prevent fraud and optimize its digital services

8.5. Data Retention Period

Personal data is retained only for the duration necessary to achieve the purposes for which it was collected:

• Contact data: 3 years from the last exchange
• User account data: until account deletion or 12 months after inactivity
• Technical data and logs: 6 months maximum, for security and traceability purposes
• Contractual or legal documents: according to legal retention periods provided by OHADA and tax regulations

At the end of these periods, data is deleted or irreversibly anonymized.

8.6. Recipients and Data Transfer

Personal data is processed by authorized personnel of Gabon Connect SARLU, as well as by certain technical service providers acting as subcontractors within the strict framework of confidentiality and compliance contracts (hosting, security, maintenance, analysis).

Data may be transferred to infrastructures located in the European Union (Arsys host, certified ISO/IEC 27001), under contractual guarantees in compliance with GDPR requirements.

No unauthorized transfer of data outside the European Union or Gabon is carried out.

8.7. Data Security

Gabon Connect SARLU implements enhanced technical and organizational measures to prevent any unauthorized access, alteration, loss or accidental disclosure:

• encryption of communications (HTTPS / SSL / TLS)
• firewalls, antivirus and intrusion detection
• multi-factor authentication (2FA / OTP)
• regular backups and hosting on ISO 27001 certified servers
• security audit and continuous system monitoring

In case of data breach, the company will promptly notify ANINF, CNPD, and, where applicable, affected users, in accordance with legal deadlines.

8.8. User Rights

In accordance with applicable regulations, each user has the following rights:

• Right of access: obtain a copy of data concerning them
• Right of rectification: correct any inaccurate or incomplete data
• Right of erasure: request the deletion of their data ("right to be forgotten")
• Right of objection: refuse processing for legitimate reasons
• Right to portability: receive their data in a structured and readable format
• Right to restriction of processing: request temporary suspension of the use of their data

These rights may be exercised free of charge, at any time, by sending a request to: contact@gabonconnect.com or by mail to: Gabon Connect SARLU – Data Protection Service 160, Rue Cheikh Ahmadou Bamba Mbacké - Bd Triomphal (montée de Sotega), B.P. 5817, Libreville-Gabon.

The user must provide proof of identity to allow verification of their request.

8.9. Supervisory Authority and Remedies

In case of complaint or disagreement regarding the processing of their data, the user may contact the National Commission for Data Protection (CNPD) – Libreville, the competent authority for data protection in Gabon.

They may also refer to the supervisory authority of their country of residence, if located in the European Union, in accordance with Article 77 of the GDPR.

9.1. Presence of External Links

The website https://gabonconnect.com may contain hyperlinks redirecting to other websites, applications or platforms managed by public or private third parties.

These links are integrated solely for informational purposes and in the interest of serving the user (official sources, institutional partners, technical service providers, associated digital platforms, etc.).

The inclusion of these links does not in any way mean that Gabon Connect SARLU approves, endorses or guarantees the content, products, services or privacy policies of these external websites.

Access to these websites is at the sole responsibility of the user, who is invited to consult their respective terms of use and privacy policies before any interaction.

9.2. Liability for Third-Party Content

Gabon Connect Technology SARLU exercises no control over the nature, accuracy, updating or legality of content accessible via external links on its website.

It therefore cannot be held liable for:

• any damage, loss or direct or indirect harm resulting from access to or use of a third-party website
• non-compliance with applicable laws or regulations by these websites
• any breach of security, confidentiality or personal data protection on these platforms
• nor the technical or legal consequences of a download, transaction or registration on an external website

Consultation of third-party websites is therefore at the user's own risk.

9.3. Creating Links to the Gabon Connect Website

The creation of a hyperlink pointing to the website https://gabonconnect.com from another website, social network, personal or professional page, digital medium or third-party platform is strictly regulated.

Any creation of a direct or indirect link to the website is subject to prior written authorization from Gabon Connect Technology SARLU, requested via the address: contact@gabonconnect.com

Authorization is granted on a non-exclusive basis and is revocable at any time, without justification.

It may be withdrawn without notice if:

• the linking website distributes unlawful, defamatory, discriminatory or content contrary to public order
• the link damages the image, reputation or commercial interests of Gabon Connect Technology SARLU
• or if it misleads about the nature, origin or identity of the company

9.4. Prohibited Practices

The following are strictly prohibited without prior written authorization:

• integration of the website into another web page by framing, iframe, or any equivalent process
• creation of deep links redirecting to internal pages of the website without going through the homepage
• any automated redirection or manipulation aimed at diverting website traffic
• exploitation of website content for unauthorized commercial or advertising purposes

In case of non-compliance with these provisions, Gabon Connect SARLU reserves the right to demand the immediate removal of the offending link, to technically block the relevant redirections, and to take any useful legal action to stop the infringement.

9.5. Embedded Content

The Gabon Connect website may integrate, in certain sections, content from external services (maps, videos, publications, partner modules, APIs, etc.).

In this case, these elements remain the property of their respective publishers and are subject to their own terms of use.

Gabon Connect SARLU ensures that no external resources likely to compromise security, confidentiality or data sovereignty are integrated.

Any integration is preceded by a technical and legal compliance verification.

10.1. General Principles

Gabon Connect SARLU, in its capacity as publisher and administrator of the website https://gabonconnect.com, strives to provide reliable, up-to-date and publicly accessible information.

The company makes every effort to ensure the security, quality and continuity of the service, in compliance with legal, regulatory and technical standards applicable in Gabon and internationally.

However, despite all precautions taken, the Publisher cannot guarantee the absolute accuracy, completeness or permanent updating of information published on the website, nor the uninterrupted availability of associated digital services.

10.2. Limitation of Liability

To the extent permitted by law, Gabon Connect SARLU disclaims all liability for:

• errors, omissions, inaccuracies or imprecisions contained in the information disseminated
• any temporary or permanent interruption of the website related to a maintenance operation, update, technical incident or force majeure
• difficulties of access, compatibility or performance related to equipment, browsers or connections used by the user
• any direct or indirect damage resulting from the use of the website, the inability to access it or a misinterpretation of the information provided
• financial, commercial, technical or moral damages suffered by the user as a result of using the website or its content
• damage caused by a virus, cyberattack or intrusion into the user's computer systems, despite the security measures in place

The website being provided "as is", the user expressly acknowledges using it under their own responsibility and at their own risk.

10.3. Technical Liability and Security

Gabon Connect SARLU implements security measures in compliance with international standards (ISO/IEC 27001, GDPR, ANINF, CNPD) to protect its infrastructure and the data passing through it.

However, the user is informed that no computer system can guarantee absolute security, and that the Publisher cannot be held liable in case of:

• unauthorized access to data or systems, despite the protection measures in place
• disruption of the Internet network, server unavailability, or hacking acts beyond its control
• loss, alteration or destruction of data resulting from a technical or human failure at the user's or a third party's end

The user remains responsible for the protection of their own equipment, the updating of their software, and the backup of their data before any use of the website.

10.4. Published Content and External Links

The website may contain information from external sources or linking to third-party websites (see Article 9).

Gabon Connect SARLU assumes no responsibility regarding the validity, reliability or legality of this content, nor the consequences of accessing third-party websites from gabonconnect.com.

Any publication of erroneous, defamatory or unlawful information by a user exclusively engages the liability of the content author.

The Publisher reserves the right to remove without notice any content that violates the law or these T&C.

10.5. Liability in Case of Force Majeure

Gabon Connect SARLU cannot be held liable for any failure to fulfill its contractual or legal obligations when such failure results from a force majeure event within the meaning of Gabonese law and international standards, including in particular:

• natural disasters, fires, floods, earthquakes
• power outages, network failures or telecommunications saturation
• massive cyberattacks, access blockages, server failures
• social conflicts, strikes, riots, wars or government decisions affecting telecommunications or digital services

In the event of such an occurrence, the Publisher's obligations shall be suspended for the entire duration of the force majeure event, without compensation or liability.

10.6. User Responsibility

The user remains solely responsible for:

• the use they make of the website, its data and its services
• compliance with these T&C and applicable regulations
• any damage they may cause to Gabon Connect SARLU, its partners or third parties, due to unlawful or abusive use

Any use of the website for fraudulent purposes, contrary to the law or these T&C, may give rise to administrative, civil or criminal sanctions in accordance with applicable legislation.

11.1. Suspension Powers

Gabon Connect SARLU reserves the right to temporarily or permanently suspend a user's access to the website https://gabonconnect.com, its associated platforms or their user account, without notice or compensation, in the following cases:

• non-compliance with these Terms and Conditions of Use (T&C)
• attempted intrusion, hacking, technical manipulation or unauthorized access to internal systems
• fraudulent, diverted use, or use contrary to applicable laws (e.g., distribution of illegal, abusive, discriminatory or defamatory content)
• damage to the image, reputation, security or economic interests of Gabon Connect SARLU
• suspicion of abusive, malicious behavior or compromise of the security system
• express request from a judicial, administrative or regulatory authority (ANINF, CNPD, Libreville Prosecutor's Office, etc.)
• critical maintenance, major update or justified security reason

The suspension may concern complete access to the website, a particular service or all accounts associated with the concerned user.

11.2. Notification and Procedure

In case of suspension or termination, Gabon Connect SARLU will inform, to the extent possible, the user by electronic means (email or account notification), specifying the reason for the measure and, where applicable, the steps to follow to regularize their situation.

However, when the suspension results from a serious breach or a judicial injunction, the notification may occur after the fact, in order to preserve system security or data integrity.

11.3. Definitive Termination

Gabon Connect SARLU reserves the right to definitively terminate a user's access, without compensation, in the following situations:

• serious or repeated violation of these T&C
• fraud, identity theft, falsification of information or infringement of intellectual property rights
• breach of security, proper functioning or integrity of the website and its services
• unauthorized commercial use of website content or technologies
• use of the website for purposes contrary to Gabonese law, OHADA law or community regulations

Termination results in the immediate deactivation of the user account, removal of access and, if necessary, preservation of evidence within the framework of judicial or regulatory proceedings.

11.4. User-Initiated Termination

The user may at any time request voluntary termination of their account or cease using the website and services of Gabon Connect Technology SARLU.

This request must be made in writing to the following address: contact@gabonconnect.com or by mail to: Gabon Connect SARLU – Data Protection Service 160, Rue Cheikh Ahmadou Bamba Mbacké - Bd Triomphal (montée de Sotega), B.P. 5817, Libreville-Gabon.

The termination request will be processed within a maximum of 30 business days from its receipt.

Account deletion implies the erasure of associated personal data, except for data that the company is required to retain to meet legal, accounting or judicial obligations (e.g., security logs, transaction traces, ANINF/CNPD compliance).

11.5. Consequences of Termination

Termination, regardless of its cause, automatically results in:

• removal of access to the website and reserved services
• deactivation of the user account and its associated features
• termination of rights to use content, resources or tools made available by Gabon Connect SARLU
• permanent loss of any hosted data, except for legal retention obligations
• termination of any subscription or access contract potentially linked to the deleted account

No compensation, refund or data transfer may be demanded, unless otherwise provided by law.

11.6. Post-Termination Legal Effects

Termination of these T&C, whether initiated by the user or Gabon Connect SARLU, does not terminate:

• confidentiality and personal data protection obligations (Article 8)
• intellectual property rights and usage restrictions (Article 7)
• nor the clauses relating to applicable law and competent jurisdiction (Article 12)

These provisions shall continue to produce their effects after the closure of the account or cessation of access to the website.

12.1. Applicable Law

These Terms and Conditions of Use (T&C), as well as all legal relationships between Gabon Connect SARLU and users of the website https://gabonconnect.com, are governed by the law of the Gabonese Republic.

They are interpreted in light of:

• national legal provisions regarding electronic commerce, digital communication, data protection and cybersecurity
• Law No. 001/2011 of September 25, 2011 on the protection of personal data
• OHADA (Organization for the Harmonization of Business Law in Africa) community texts applicable to commercial companies and electronic contracts
• and relevant international standards, including the General Data Protection Regulation (GDPR – EU 2016/679) and ISO/IEC 27001 standards on information security

Within the framework of its digital and cross-border activities, Gabon Connect SARLU acts in compliance with the principles of digital sovereignty, data confidentiality and regulatory compliance applicable in Gabonese territory and the CEMAC zone.

12.2. Amicable Settlement Attempt

Before any legal action, the parties undertake to seek an amicable solution to any dispute relating to the interpretation, execution or validity of these T&C or the use of the website.

To this end, the user may send a written complaint to: contact@gabonconnect.com or by postal mail to: Gabon Connect SARLU – Legal Department 160, Rue Cheikh Ahmadou Bamba Mbacké - Bd Triomphal (montée de Sotega), B.P. 5817, Libreville-Gabon.

The Publisher undertakes to acknowledge receipt of the complaint and respond within a reasonable time, not exceeding thirty (30) business days from its receipt.

Failing amicable settlement within this period, the parties may resort to an alternative dispute resolution method (conciliation, mediation, arbitration) before any court proceedings.

12.3. Jurisdictional Competence

In case of failure of mediation or absence of amicable agreement, any dispute or litigation relating to the interpretation, execution or validity of these T&C shall fall under the exclusive jurisdiction of the courts of Libreville (Gabonese Republic).

This attribution of jurisdiction applies even in case of plurality of defendants, warranty claims, emergency proceedings, interim measures or incidental claims.

However, Gabon Connect SARLU reserves the right to refer to any other competent court, particularly in the country where the user resides, if this option proves more suitable for the proper administration of justice.

12.4. Independence of Clauses

If one or more provisions of these T&C were declared null, illegal or unenforceable, the other clauses would remain in force and continue to produce their effects to the fullest extent permitted by law.

No tolerance, omission or delay on the part of Gabon Connect SARLU in the application of a clause shall be interpreted as a waiver of its rights or the future application of that clause.

12.5. Reference Language

These T&C are written in French, which constitutes the official reference language.

Any translation into another language is provided for informational purposes only and shall not prevail over the French version in case of divergence in interpretation.

12.6. Entry into Force

These Terms and Conditions of Use take effect from their publication on the website and remain applicable throughout the entire duration of use of the services offered by Gabon Connect SARLU.

The online version at the date of consultation shall prevail over any previous printed or archived version.